Shipping Policy

Shipping Policy

Orders are usually dispatched within 2–3 business days of order confirmation. Shipping costs and timelines may vary based on the customer’s location and the selected shipping method.

1) Dispatch process

Once your order is confirmed and payment is verified, it will be dispatched from our warehouse within 7–15 business days. You will receive a confirmation email with tracking details (if available).

2) Shipping costs

Shipping charges are calculated based on the order weight, dimensions, and delivery location. These are displayed at checkout. Free shipping may apply for certain orders or promotions as specified on the product page.

3) Return shipping

For returns, where available, we’ll arrange a pickup. Otherwise, ship to the address we provide. Keep the courier receipt. Return shipping costs may be deducted unless the return is due to our error (e.g., damaged, defective, or wrong item).

4) Shipping restrictions

Some products (e.g., certain cosmetics) may have shipping restrictions due to regional regulations or safety concerns. We will notify you if your order cannot be shipped to your location.

5) How to track your order

• Check the tracking link provided in the dispatch confirmation email.
• Contact support at support@fameladder.in with your order ID for assistance.

6) Policy updates

We may update this policy periodically. The latest version will be posted on this page.