Delivery Policy

Delivery Policy

Delivery timelines are typically 7–15 business days after dispatch, depending on the customer’s location. Replacement or exchange products will be delivered within 7–10 business days after return pickup.

1) Delivery timelines

After dispatch (within 2–3 business days of order confirmation), delivery typically takes 7-15 business days, depending on your location and the courier service used. Remote or rural areas may take longer.

2) Delivery process

Once dispatched, you’ll receive a tracking link (if available) via email or SMS. Please ensure someone is available at the delivery address to receive the package. Failed delivery attempts may incur additional charges.

3) Delivery issues

If your order is delayed, lost, or damaged during transit, contact us within 48 hours of the expected delivery date with your order ID and details. Provide photos/videos for damaged items. We’ll work with the courier to resolve the issue.

4) Delivery restrictions

Deliveries may not be available in certain areas due to logistical constraints or regional regulations. You’ll be notified at checkout if your location is not serviceable.

5) How to track your delivery

• Use the tracking link provided in the dispatch confirmation email or SMS.
• Contact support at support@fameladder.in with your order ID for assistance.

6) Policy updates

We may update this policy periodically. The latest version will be posted on this page.